Once you’ve added a few employees through a journey, you can start taking advantage of a few features related to viewing and reviewing journeys. The first of which is to view how well employees are working through their journeys.
Viewing an employee’s timeline
You can see how well an employee is progressing through their journey and what is upcoming for them. To see this, click on the journey you’d like to view more of. You will then see all of your employees who are working their way through that journey. Find the employee you want to see more about, and click on their name.
You will now see the entire journey for that employee. You can see what steps they have taken and what steps your team members have taken. Keep in mind that you can’t edit the journey in this view, you can only check-in on how things are going.
Viewing an employee’s results
Depending on what items you use to create your steps, there will be results from your employees. This can come in the form of survey results from your Smart Form items or recorded videos.
To view these results, first go to the Insights and Reports tab on the left hand side of the screen. Find the “Journey Results” box and click the “Review Results” blue-highlighted text. You will then be able to sort through all the employees who have submitted some kind of result. Find the employee you want and click on their name.
You will see an overview of all of the steps they have completed. The steps in which the employee submitted something will have a “Review” option in the right most column. Simply click on the blue-highlighted text and you’ll be able to view what the employee responded with.